Excellent Resort. The Staff is really friendly, specially in the World Cafe and the Hideaway beach bar!! Really confortable, quiet and a great choice for those looking for a place to rest with quality!
Marcelo
tháng 1 năm 2025
The staff was very nice and always willing to help
Crismary
tháng 3 năm 2024
The location was good. The beach was clean and vast.
Amirreza
tháng 4 năm 2024
The resort is beautiful, enormous and feels very secure. The food selection is very good, with multiple restaurants on site as well as the World Cafe which is the main buffet place to eat. Staff are attentive and polite to all guests. Our room was very clean and maintained daily by house keeping who came by twice daily. Would recommend especially for couples and honeymooners (which was us) although we met multiple families with young children staying also and it was fine. The resort has a side that is slightly quieter called Preferred Club which you may prefer if you want less footfall.
Moyo
tháng 5 năm 2024
Facility is well maintained. Staff is super friendly and helpful. Waiters at the pool side were my favorite. Always smiling and checking often to see if you need drinks. Of course, our tipping may have helped with their service. Food was good. Loved the casino and dance club shared with Secrets.
Susan
tháng 8 năm 2022
We loved our stay! Ideal location, friendly and gracious locals! Our master suite was superb. Impeccable cleanliness, and room service surprised us with delicious breakfast and dinner. Beach is amazing. Jefry at the preferred guests' section made our experience unforgettable. Don't miss the coconut fish at the Sea Side Grill—absolutely amazing. Dinner in Portofino was great. Our butler Martin - very proffesional.
Josef_999
tháng 1 năm 2024
The Mexican Restaurant Tres Colores, The Seaside Grill, and the snack stand all had great food. Juan R, Feliz, Arismendy, and Cristal at the Interlude Bar were the highlight of the trip. What that says about us as travelers is neither hear nor there.
Dominic
tháng 12 năm 2024
Breakfast was really good. You can watch the beach and the sea in the morning. There is allways nice breeze. They prepare eggs as you want them. Every wish is accepted.
Jernej
tháng 1 năm 2025
Most of all the attention and attitude of the staff everywhere! All of them were so friendly, kind and helpful, always smiling for real (not just for show). At the restaurants and bars, the entertainment crew each day, the cleaning lady, all of them! The overall conditions of the hotel were really good, the best I´ve seen in the latest years. We never had to fight for beach recliners, this was really great, no early mornings to try and "reserve" a chair, etc.
Lucas
tháng 12 năm 2023
Our butler, Lucy was amazing. She was accessible, thoughtful and went out of her way to make sure all our needs were met. Luis at the preferred club pool never let our glass become empty and always was upbeat and personable. Giselle and Stephanie at the spa provided the best massages my wife and I have ever had.
Janet
tháng 2 năm 2024